14 Day Return Policy
The trust of our customers is very important to us. That's why as a customer you enjoy a 14 day return policy, during which you can try out our products. If you do not like a product, we will of course take it back and refund you the purchase amount immediately after the incoming return. In order to facilitate your return, we have set up an electronic return form for you: Revocation Form
Two year warranty
After the purchase of one of our products we give you a two year warranty, within which we exchange defective products without difficulty. Simply contact us by e-mail or using the contact form and we will process your request immediately: Contact Form
PayPal Buyer Protection
If, despite all our efforts, you want additional payment security, we recommend that you pay for your purchase via PayPal. With every PayPal purchase, you automatically benefit from PayPal buyer protection, which provides you with unlimited security. The PayPal fees will of course be paid by us. So far there has not been a single case where PayPal buyer protection would have had to intervene. But we're still happy to be able to offer you this service to make your shopping with us at Redwood Fashion even more enjoyable.
For your security, your data in our online shop is transmitted exclusively encrypted. We use the modern TLS 1.2 encryption protocol with 128-bit AES encryption. Further information can be found in our Bitdefender SSL Certificate.
We hope that we have been able to take away one or the other of your concerns and look forward to your order, but also to your suggestions and suggestions for improvement.